Shoelace Help

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Shoelace Help

What to do when you've reached the limit and your ads are paused

How to update your payment details when Facebook pauses your ads

How to get your ads to run from your Facebook Page and Instagram Account

Why you may not be able to temporarily create, edit or update your ads after switching Facebook settings

Sharing your instagram asset with Shoelace

Facebook requires users to accept their new Custom Audiences Terms every 90 days for our email based integrations to work

Steps to take to give Shoelace access to your Facebook product catalogue

Making sure you have the right Facebook Pixel connected is crucial in order to get the best results from your retargeting campaigns

This post will show you how to claim your Facebook ad account inside your Business Manager

What is a dynamic product ad and why is it important?

Some common reasons why ads stop running within your Facebook Ad Account

Understand why your Facebook Ad Account you'd like to connect to isn't listed in Shoelace settings

In order to get started you will need to make sure you have the right permissions on your Facebook Business Manager, Ad Account and Page

Automations Ad Templates Explained

Best Practices of Automations to get the most out of this BFCM!

When will new ads be generated?

How to Set up Automated Campaigns

Use Automations to create a series of campaigns that are triggered by a specific date or event.

How to Integrate Klaviyo With Shoelace

Integrate Shoelace and Okendo to enable Dynamic Review Ads

Why Can't I Launch My MailChimp Campaign?

Forgot your Password?

Features that are removed on uninstall/deletion/cancellation of our services

What to do when we are unable to charge your card and have paused your ads

Shoelace's resources for GDPR

Details why you need regular high quality traffic for effective marketing

Why your ad might be paused, active, or locked

Here you will learn the steps you can take to have Shoelace exclude certain products from appearing in an ad

Solutions to problems like ads not spending, not performing, and not reaching enough people

Find out which ad optimization goal is best to use for your advertising objective!

It depends on what your main goal is!

In order to segment users effectively, it is important to have large audience sizes at each stage of the funnel.

Get the creative specs and technical requirements for ads on the Facebook family of apps and services.

How to change/reset/remove your account limit.

This article shows you how to disconnect MailChimp from Shoelace

How best to consolidate your Google Analytics (GA) and Facebook (FB) results

Describes the steps you can take when you notice Facebook has disapproved one of your ads.

Understand why the Facebook Page you'd like to connect to isn't listed in Shoelace settings.

Description of nudges

This article shows you how to set up the MailChimp integration

This article provides details about the inner workings and limitations of the Shoelace integration with MailChimp

We need these permissions in order to create ads on your behalf

Integrate Shoelace and Yotpo to enable Product Review Ads

Integrate Shoelace and Stamped.io to enable Product Review Ads

Before you uninstall...

We need these permissions in order to promote ads on your behalf

How to update your payment details when Facebook pauses your ads

Integrate Shoelace and Judge.me to enable Product Review Ads

Getting a message to add a payment method to your ad account? Why this is required and how to add it.

How to drive traffic to your store and build re-targetable audiences.

Let's get growing