![](https://uploads-ssl.webflow.com/6170cbcb66a17c2dc75e6cd0/61d5ecf3fd925941a4619694_image.png)
Sometimes, for reasons unknown, your credit card details or Paypal info will disappear from your Ad Account. Or you might have gotten a new credit card and forgotten to tell Facebook. This results in failed payments, which automatically puts a stop to your ads. It's a pain, but easily fixed!
Log into your Facebook Ad Account -> Click Ads Manager:
![](https://uploads-ssl.webflow.com/6170cbcb66a17c2dc75e6cd0/61d5ecf2174ba90dd4317f26_image.png)
Next, under Settings, click Billing:
![](https://uploads-ssl.webflow.com/6170cbcb66a17c2dc75e6cd0/61d5ecf39e058d85722845c4_image.png)
Click Payment Settings:
![](https://uploads-ssl.webflow.com/6170cbcb66a17c2dc75e6cd0/61d5ecf32c41e474ccb7b668_image.png)
And you'll see this page:
![](https://uploads-ssl.webflow.com/6170cbcb66a17c2dc75e6cd0/61d5ecf3ac54f5906c0bc593_image.png)
The red rectangle is where your payment details will be summarised if they are in place - otherwise, you'll see "You have no payment methods.", as above. Just click "Add Payment Method", and you can input your new details 😄
Your ads will start running once Facebook can charge your new payment details!
Still having problems? Let us know, and we'll help you out.